Passengers who are disabled or with reduced mobility are required to be security searched in accordance with direction from Department for Transport. Such customers are able to avoid the walk through metal detector but will then have a hand search of their person to sufficient depth to ensure no prohibited articles are being carried. The security staff are aware of varying disabilities and will conduct any searches as efficiently and sensitively as possible. Any wheelchairs and or electric mobility aids are subjected to a visual search, hand search and an explosive trace detection check to ensure that there is no prohibited items concealed.
Private search facilities are available at any stage of the security process if requested by the customer. This comprises of 2 same sex security staff carrying out a hand search of the customer and their mobility equipment until they are satisfied that no prohibited items are being carried.