Lost Property

For property left in and around the airport terminal including car parks and onboard the aircraft, please contact our Lost Property department:

Please note: This service does not handle calls for baggage lost after check-in. Please see Lost Baggage.

This service may be operated by a voicemail system at busy times. Please be prepared to leave a message giving your name, telephone number and a full description of your lost property. Messages are retrieved daily, however we will only be able to return your call if we have identified your property.

A £7 administration charge will be made to collect any found items. Collection times are between 9:00-12:00 and 13:00-15:00 Monday to Friday only. Property will be held for three months. Any property not claimed in this time will be disposed of securely.

Please note: The following charges will apply should you wish your lost property to be posted to you by special delivery:

  • Small item - £6 + £15 administration charge
  • Medium item - £11 + £15 administration charge
  • Large light item - £16 + £15 administration charge
  • Large heavy item - please call 0191 214 3367 for a quote

Payment will be required before dispatch.


Please note that passports found at the airport are returned directly to HM Passport Office to protect the identity of the owner. No records are kept of lost passports at Newcastle Airport.

If your UK passport is lost or stolen you must report it. Please go to www.gov.uk/report-a-lost-or-stolen-passport for further advice.